FaceMasks.NYC offers a curated selection of face masks, including disposable, reusable cloth masks, and N95-style respirators. We also provide information on mask usage, care guidance, and sizing tips to help customers choose the right option for their needs.
We provide size charts and fit tips on product pages. For best results, measure from the bridge of your nose to the bottom of your chin and compare with the mask's dimensions. If you’re between sizes, choose the larger size for full coverage and a comfortable fit.
Yes, many of our masks use replaceable or reusable filters. Product pages indicate if a mask uses replaceable filters and provide guidance on filter life and replacement intervals.
We offer masks made from a variety of materials including cotton, microfiber, and multi-layer blends. Some masks feature filter pockets and antimicrobial or moisture-wicking properties. Specific material details are listed on each product page.
Yes, we support bulk and business orders with volume discounts, dedicated account assistance, and streamlined fulfillment. Please contact our sales team for a quote.
We offer standard and expedited shipping options. Orders placed before our cutoff time typically ship the same day. Tracking information is provided once the order is dispatched, and delivery estimates vary by destination.
We accept returns or exchanges within 30 days of delivery for most items in unused condition with original packaging. Some exclusions may apply for hygiene-sensitive items. Please review our full policy for details and any exceptions.
You can reach our customer support team via email at support@facemasks.nyc or by using the contact form on our site. We strive to respond within 1–2 business days.
Yes, our site includes guidance on when to wear a mask, how to wear it correctly, how to ensure a proper seal, and tips for cleaning and caring for reusable masks.
Many of our masks meet industry standards and include certifications or test references on product pages. Always check the product specifications to confirm certifications and performance claims.